our services

As a leading IT Solution Integrator and Consultancy Services company. We offer a wide range of services, helping businesses navigate the complexities of the digital world and achieve their goals. Our expertise spans across five key domains, enabling organisations to thrive in today's technology-driven landscape.

SERVICENOW

With 20+ ITSM experience across EMEA region, We are specialize in ServiceNow implementation and customisation, enabling organisations to streamline their IT service management processes and achieve operational excellence.

Our team of experts possesses in-depth knowledge of ServiceNow and a wealth of experience in deploying the platform for a diverse range of industries and business sizes.

What sets us apart is our expertise in integrating ServiceNow with other cutting-edge technologies, including AIOPS, monitoring solutions, and ERP systems. We understand the importance of a holistic approach to IT operations, and by seamlessly integrating ServiceNow with AIOPS tools such as CA UIM, Spectrum CA APM, Dynatrace, Appdynamics, and Solarwinds, we enable proactive monitoring, intelligent analysis, and swift incident resolution. This integration empowers organizations to achieve higher levels of performance, efficiency, and reliability.

Secure your ID

In today's interconnected world, protecting your digital assets and sensitive data is of paramount importance. At [Your Company Name], we understand the criticality of cybersecurity and offer specialized services to safeguard your organization from unauthorized access and potential breaches. Our expertise lies in Identity & Access Management (IAM), which forms the foundation of a robust cybersecurity framework.

Managing and controlling privileged access is crucial for maintaining the security and integrity of your IT systems. Our Privileged Access Management (PAM) solutions enable you to establish granular control over privileged accounts, minimizing the risk of unauthorized access and potential insider threats. We help you implement PAM solutions that enforce strong authentication, access controls, session monitoring, and privileged user activity auditing. By managing privileged access effectively, we help you prevent unauthorized system changes, data breaches, and potential disruptions to your critical business operations.

Simplifying the authentication process while enhancing security is the essence of Single Sign-On (SSO). With our SSO solutions, we enable your users to access multiple applications and systems with a single set of credentials, eliminating the need for separate login credentials for each application. This not only enhances user convenience and productivity but also ensures a more secure authentication process. Our SSO solutions employ industry-standard protocols and encryption techniques to authenticate users securely and protect against unauthorized access or credential theft.

Traditional username and password authentication methods are increasingly vulnerable to cyber threats. Strong authentication mechanisms provide an extra layer of security by incorporating additional factors beyond just passwords. At [Your Company Name], we implement strong authentication solutions, such as multi-factor authentication (MFA) or biometric authentication, to enhance the security of your systems and applications. By requiring users to provide multiple authentication factors (e.g., passwords, security tokens, fingerprint scans), we significantly reduce the risk of unauthorized access and protect sensitive information from malicious actors.

DEVOPS and AIOPS

In an era of digital transformation, automation is key to achieving operational efficiency and agility. At DAIC, we specialise in Automic Continuous Delivery and Workload Automation. Our experts leverage cutting-edge technologies and industry best practices to automate repetitive tasks, streamline workflows, and accelerate software delivery cycles. By implementing automation solutions, we help you optimize resource utilization, reduce errors, and improve productivity.

Intelligent Monitoring and Performance Optimization: Monitoring complex IT environments is crucial for ensuring optimal performance and minimizing disruptions. With our AIOPS (Artificial Intelligence for IT Operations) services, we provide intelligent monitoring solutions that enable real-time insights into your network, applications, and data centers. Leveraging tools such as CA UIM, Spectrum CA APM, Dynatrace, Appdynamics, and Solarwinds, we offer proactive monitoring, rapid problem resolution, and predictive analytics. Our AIOPS solutions optimize performance, enhance resource utilization, and ensure uninterrupted business operations.

Contact Information

info@daics.co.uk

www.daics.co.uk